Terms and Conditions

TERMS AND CONDITIONS
(Effectual from 19 December 2017)

 

Welcome to our website! Thanks for purchasing at our webshop.

Please, review the present document carefully before placing your order, since, with the placement thereof you shall accept the present Terms and Conditions.

Should you have any questions about the present Terms and Conditions, the use of the website, certain products, the process of purchasing or have any special needs, please ask for more information using the contact details.

 

Data of Service Provider (Seller, Contractor)

Name: Cogitate Games Kft.

Registered seat: H-5008 Szolnok, Ménes utca 6.

Mailing address: H-5008 Szolnok, Ménes utca 6.

Store, place of in-store pickup: H-8200 Veszprém, Vécsey utca 2/b

Registrating company registry court: Company Registry Court of Szolnok Regional Court

Company registry number: 16-09-013219

Tax number: 23367546-2-16

Representative: Karcagi, Péter

Phone number: +36-30-2-444-111

E-mail: hello@woodestic.com

Website: www.woodestic.com, www.crokinole.guru, www.crokinole.hu, www.cogitategames.com, www.tarsasjatekvilag.hu

Bank account number: 11600006-00000000-48510332

SWIFT code: GIBAHUHB

 

Operation of the webshop: The operation is not subject to declaration to the authority, since purchase on the website is possible without registration

Further data protection registry number: Data processing related to sending newsletters: NAIH-78349

Further data protection registry number: Data processing related to discounts: NAIH-135498

 

Data of hosting service provider

Name: Tárhely Park  Kft. (Company registry number: 13-09-145888)

Registered seat: H-1115 Budapest, Keveháza u. 3.

Contact: +36-1-700-4140, info@tarhelypark.hu

 

Definitions

 

Parties: Seller and Buyer jointly

Consumer: a natural person acting outside the scope of his/her profession, self-employment or business

Consumer Contract: a contract to which one of the parties qualifies as a consumer

Website: www.crokinole.guru, www.woodestic.com, www.tarsasjatekvilag.hu, www.crokinole.hu, www.cogitategames.com, which qualify as means of distance communication

Contract: sales contract concluded by the Seller and the Buyer by using the Website and electronic mail

Means of distance communication: means suitable to make a contractual statement, in order to conclude a contract in the absence of the parties. Such means are, in particular, addressed or unaddressed forms, standard letters, advertisements with an order form published in press, catalogues, telephone, facsimile and devices enabling internet access

Distance contract: a consumer contract concluded in the frameworks of a system organised for distance sales or service-provision, without the simultaneous physical presence of the parties, with the exclusive use of means of distance communication in order to conclude the contract

Product: all tangible, negotiable and movable properties covered by the Contract, which are offered on the Website, put on the market and intended for sale via the Website

Contractor: a person acting within the scope of his/her/it profession, self-employment or business

Buyer/You: contracting person who makes a purchase offer via the Website

Guarantee: in case of contracts concluded by a consumer and a contractor (hereinafter: consumer contract), under the provisions of Civil Code, the

  1. a) guarantee undertaken freely by the contractor for the appropriate performance of a contract, in addition to or in the lack of its obligation stipulated by law, and
  2. b) compulsory guarantee required by law.

 

The following regulations shall apply to the Contract, in particular:

  • Act CLV of 1997 on consumer protection;
  • Act CVIII of 2001 on certain issues of electronic commerce activities and information society services;
  • Act V of 2013 on Civil Code of Hungary (Civil Code);
  • Government Decree 151/2003 (IX. 22.) on the compulsory guarantee on certain consumer durables;
  • Government Decree 45/2014 (II.26) on the detailed rules of contracts concluded by consumer and contractor;
  • NGM Decree 19/2014 (IV. 29.) on the procedural rules of handling the warranty and guarantee claims pertaining to the properties sold under the contract concluded by consumer and contractor

 

Effect, acceptance and amendment of Terms and Conditions

Beyond the compulsory provisions of the relevant laws, the content of the contract concluded by the Parties shall be determined by the present Terms and Conditions (hereinafter: Terms and Conditions) and the further information on the website. Accordingly, the present Terms and Conditions include the rights and obligations of the Parties, the conditions of concluding the contract, deadlines set for performance, conditions of shipping and payment, rules on liability and terms of the exercise of the right to withdraw.

You are required to learn the provisions of the present Terms and Conditions before placing Your order. By purchasing via our webshop, You accept the provisions of the present Terms and Conditions which shall entirely form part of the contract concluded by You and the Seller.

The Seller is entitled to amend the provisions of the present Terms and Conditions within the frameworks of the relevant laws. Please learn the provisions of the Terms and Conditions prior to each purchase. The possible amendment of the Terms and Conditions shall be effective upon its publication on the website. The possible amendment shall not affect the contracts concluded (orders confirmed) before such publication.

Language and form of the contract

The language of the contracts under the scope of the present Terms and Condition shall be Hungarian.

The contracts under the scope of the present Terms and Condition shall not qualify as written contracts and shall not be registered by the Seller.

 

Prices

All prices are stated in Hungarian Forints (HUF) and include 27% VAT. The prices are indicative; we reserve the right to modify them.

 

Complaint management and remedies

The consumer’s complaints pertaining to the product or the Seller’s activity may be submitted using the following contact details:

Place of customer service office: H-8200 Veszprém, Vécsey u. 2/b

Opening hours of customer service: Monday-Friday 8:00 – 17:00

Email address of customer service: hello@woodestic.com

Phone number: +36-30-2-444-111

E-mail: hello@woodestic.com

Website: www.cogitategames.com

Website: www.crokinole.guru

Website: www.woodestic.com

Website: www.tarsasjatekvilag.hu

Website:  www.crokinole.hu

 

Records in the Consumer’s Book. Consumer’s Book is available at the Seller’s customer service. Records put down in the Consumer’s Book shall be answered by the Seller in writing within 30 days.

The consumer can inform the contractor of his/her complaint referring to the conduct, activity or omission of the contractor or the person acting on behalf or in favour of the contractor directly related to the marketing or the sale of the goods for consumers, in writing or orally.

The oral complaint shall be promptly examined by the contractor and, where necessary, remedy shall be applied. In case the consumer does not agree with the handling of the complaint or the prompt examination thereof is not possible, the contractor is obliged to draw up minutes of the complaint and of its standpoint thereon without delay, and, in case of an oral complaint presented personally, to give a copy of the minutes to the consumer on the spot. In case of an oral complaint presented by phone or via other electronic communication services, the contractor, according to the provisions regarding the response to written complaints, is obliged to send the minutes together with the substantive answer to the consumer within 30 days at the latest. Moreover, in case of written complaints, the contractor shall proceed as follows. Unless otherwise stipulated by a directly applicable legal act of the European Union, the contractor is obliged to respond on the merits in writing and to communicate it within thirty days of receipt. A deadline shorter than the above may be stipulated by law, while a longer one by act only. A refusal by the contractor shall be reasoned. The oral complaint presented by phone or via other electronic communication services shall be provided with unique identifier number by the contractor.

The following shall be recorded in the minutes of the complaint:

  • the name and address of the consumer,
  • place, date and manner of lodging the complaint,
  • detailed description of the complaint, the list of deeds, documents and other evidences provided by the consumer,
  • the contractor’s declaration on its standview regarding the consumer’s complaint if the prompt examination thereof is possible,
  • signature of the person drawing up the minutes and, except oral complaints presented by phone or via other electronic communication services, of the consumer,
  • place and date of drawing up the minutes,
  • unique identifier number of oral complaints presented by phone or via other electronic communication services.

The contractor shall keep the minutes of the complaint and the copy of the respond for five years and, upon request, present them to the authorities carrying out controls.

In case of refusal of the complaint, the contractor is obliged to inform the consumer in writing on the authority or conciliatory body whose procedure can be initiated by him/her according to the nature of the complaint. The information shall cover also the registered seat, phone number, internet access and mailing address of the competent authority or of the conciliatory body of the consumer’s place of residence or place of stay. Furthermore, the information shall also include whether the contractor initiates the procedure of the conciliatory body in order to resolve the consumer dispute.

If a possible consumer dispute between the Seller and the consumer cannot be resolved in the course of negotiations, the consumer has the right to the following remedies:

Lodging complaint with the authorities for consumer protection.  If the consumer realises the violation of his/her consumer rights, he/she is entitled to lodge a complaint with the authority for consumer protection of the place of his/her residence. After evaluating the complaint, the authority decides whether to conduct a consumer protection procedure. The functions of the authority for consumer protection of first instance are performed by the district office of the place of consumer’s residence, see the list thereof here: http://jarasinfo.gov.hu

Procedure before the court.

The consumer is entitled to request the enforcement of his/her claims resulting from the consumer dispute before the court in civil procedure, pursuant to the provisions of Act V of 2013 on the Civil Code of Hungary and Act III of 1952 on Civil Procedure. Please note that You are entitled to make a consumer complaint against us. If such complaint is refused, You are also entitled to make a request to the Conciliatory Body of the place of Your residence or Your stay, provided that You attempted to resolute the dispute directly with the concerned contractor. Upon the consumer’s request, the conciliatory body indicated in the consumer’s application will proceed instead of the competent body.

 

In the procedure of the conciliatory body, the contractor is bound by the obligation of cooperation.

Therefore, contractors are obliged to send, upon the request of the conciliatory body, a written respond and to appear before this body (‘to ensure the participation of a person at the hearing who is entitled to enter into a settlement’).

If the contractor’s registered seat or place of business is registered in a county other than of the chamber that manages the conciliatory body with territorial competence, the contractor’s obligation of cooperation covers only offering the possibility of a written settlement that suits the consumer’s claim.

In case the above obligation of cooperation is breached, the authority for consumer protection has jurisdiction, on the basis of which, due to an amendment of the law, imposition of a fine shall be applicable and the authority has no discretion regarding such fine in case of unlawful conduct of a contractor. Beyond the act on consumer protection, the relevant provision in the act on small and medium-sized enterprises has also been amended, hence the imposition of a fine is beyond the authority’s discretion also in case of small and medium-sized enterprises.

In case of small and medium-sized enterprises, the fine may range from HUF 15,000 to HUF 500,000, whilst, in case of other enterprises under the scope of act on accounting whose net annual turnover is higher than HUF 100 million, from HUF 15,000 to 5% of the net annual turnover but it may not exceed HUF 500 million. The aim of the introduction of compulsory fine is to emphasize the importance of cooperation with conciliatory bodies and to ensure the contractors’ activated participation in the procedure thereof.

The jurisdiction of conciliatory body includes the settlement of consumer disputes without going to court. The conciliatory body’s duty is to attempt to encourage the parties to enter into a settlement in order to resolve the consumer dispute, and, if unsuccessful, it makes a decision on the case in order to ensure the plain, prompt, efficient and cost-effective enforcement of consumer rights. At the request of the consumer or the contractor, the conciliatory body provides advice regarding the rights and obligations of the consumer.

The procedure of the conciliatory body shall be initiated by the application of the consumer. The application shall be submitted to the chairperson of the conciliatory body in a written form. The requirement of written form may be satisfied with submission via mail, telegram, teleprinter, facsimile or any other means which enable the addressee to store permanently the data addressed to him/her for a period of time adequate for the purposes of the data, and to display the data stored in unchanged form and with the same content.

 

The application shall include the

  • name and the place of residence or the place of stay of the consumer,
  • name, registered seat or affected place of business of the contractor concerned in the consumer dispute and, if applicable, the indication of the conciliatory body which proceeds instead of the competent body upon the request of the consumer,
  • short description of the consumer’s standview together with the underpinning facts and evidences thereof,
  • consumer’s declaration that he/she has attempted to resolve the dispute with the contractor directly,
  • consumer’s declaration that he/she has not initiated the procedure of any other conciliatory body, mediation proceedings have not commenced, action has not been brought or an application for issue of payment order has not been lodged in the case,
  • motion for the decision of the body,
  • signature of the consumer.

The deed, or the copy (extract) thereof, whose content is invoked by the consumer as evidence shall be attached to the application, in particular the contractor’s written declaration on the refusal of the complaint or, in the absence of this, any other written evidence available to the consumer on attempting the prescribed conciliation.

In case the consumer acts through a proxy, authorization shall be attached to the application.

More information on the Conciliatory Bodies: http://www.bekeltetes.hu

More information on the Conciliatory Bodies with territorial competence: http://www.bekeltetes.hu/index.php?id=testuletek

 

Contact details of the Conciliatory Bodies with territorial competence:

 


 

Online platform for dispute resolution

An online dispute resolution platform is provided by the European Commission to allow consumers to register and resolve disputes relating to online purchases of goods and services without going to court, only with filling an application form. Thus, the consumers can enforce their rights without being hindered for example by the distance.

If You wish to make a complaint relating to online purchases of goods and services instead of going to court, You are entitled to use the online dispute resolution.

On the portal, You and the trader, against whom You have made a complaint, can jointly choose the dispute resolution body that will handle the complaint.

The online dispute resolution platform is available here: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=HU

 

Copyright

According to Paragraph (1) of Section 1 in Act LXXVI of 1999 on Copyright (hereinafter: Copyright Act), the website shall qualify as copyright work, hence all materials contained thereon are protected by copyright. Pursuant to Paragraph (1) of Section 16 in the Copyright Act, unauthorized use of graphical and software solutions, computer programmes present on the website or the use of any applications suitable to change the website or any material contained thereon is forbidden. Any material contained on the website and in the database thereof may be taken over only with the rightsholder’s prior written consent and with referring to the website and indicating the source. Rightsholder: Cogitate Games Kft.

 

Partial invalidity, Code of Conduct

If any points in the Terms and Conditions are legally incomplete or ineffective, the further points shall remain valid and, instead of the ineffective or erroneous part, the provisions applicable shall be valid.

Code of Conduct on the prohibition of unfair commercial practice against consumers does not exist at the Seller.

 

Digital data content, technical security measures

The availabity of the servers providing the data on the website is higher than 99.8% yearly. Regular backup of the complete data content is done, thus, in case of any problems, the original data content can be restored. The data appearing on the website are stored in MSSQL and MySQL databases. The sensitive data are stored with encryption of adequate strength, hardware support built in the processor is used to the coding thereof.

 

Information on the main characteristics of products

Information on the main characteristics of the products sold on the website is provided in the descriptions of the certain products. Data on the product pages are indicative. Sometimes, the pictures are displayed as illustration, the colours may differ from reality.

Correction of errors in the data entry – Liability for the genuineness of the provided data

In the course of the order, You can change the data You provided, any time, before the placement of the order (by clicking on the Back button in the browser, the previous page opens, hence, the provided data can be corrected even if You are already on the next page). Please note that You are liable for the accuracy of the data You provided, since the product will be invoiced and shipped on the basis of those data. By placing Your order, You acknowledge that the Seller is entitled to pass all of its damages and costs resulted from Your erroneous data entry or from data provided inaccurately on to You. The Seller excludes its liability for the performance based on inaccurate data entry. Please note that if the email address is inaccurate or the mailbox is full, it may result the failure of the delivery of confirmation and of the conclusion of the contract.

 

Procedure in case of incorrect price

A situation may occur where, for example due to technical error, an incorrect price is indicated on the website. In such case, we cannot accept the order (Your offer) and we are not obliged to sell the product at the incorrect price. In case of a purchase offer at an incorrect price, the contract shall not qualify as concluded. If You make an offer at an incorrect price, the system confirms it automatically but that shall not qualify as our acceptance of the offer. In case You make a purchase offer (order) at an incorrect price, the co-worker of the Seller shall inform You of the correct price and may offer You the conclusion of the contract with that price. You are not obliged to make an offer and to conclude a contract at the correct price said by the Seller instead of the incorrect price. In that case the contract shall not be concluded between the parties.

 

USE OF THE WEBSITE

 

Choosing the product

By clicking on the products presented on the website, You can choose a product family. By clicking on the certain product, You can see the photo, article number, description and price thereof. In case of purchase, You shall pay the price indicated on the website. The products are indicated by illustrated photos. Unless it is expressly marked in the description of the specific product, the accessories, decorative elements on the photos shall not be part thereof. Please note that we do not assume any liability for the possible typos or wrong information.

 

Adding to Cart

After choosing the Product, You can place any number of products in the cart by clicking the ‘Add to Cart’ button, without any obligation to purchase or pay, since adding to cart shall not be deemed as an offer.

We suggest that You add the product to the cart even if not sure about purchasing it, since that allows You to overview Your currently chosen products with a single click and to view and compare them on one single screen. Until placing the order (by clicking the ‘Order’ button), You are free to change the products added to Your Cart, i.e. You can remove or add any product, or change the number of products at will.

 

View Cart

While using the website, You can always check the content of Your cart by clicking the ‘Checkout’ button. Here You can remove any chosen product from the cart or change the number of products. After clicking the ‘Update Cart’ button, You will see the information in accordance with Your modifications, including the price of the products in Your cart.

If You do not wish to choose and place more products in the cart, You can proceed with Your shopping by clicking the ‘Proceed to checkout’ button.

 

Discounts

If a discount code entitling to a special discount is available to You, please type the code on the ‘Checkout’ page and click the ‘Apply coupon’ button to validate Your discount. (The discount offered to You with the code will be validated by clicking the ‘Apply coupon’ button and will be credited in the total price.) Please note that You can validate only one code per purchase.

 

Providing Buyer’s data

After clicking the ‘Proceed to checkout’ button, only data required for invoicing and shipping shall be recorded. (Name, phone number, shipping and invoicing address, email address.) If You choose shipping, a shipping cost will be indicated which You are obliged to pay in case You place the order. You can choose the method of payment after providing personal data. You can find information on methods of payment in subsection titled ‘Methods of payment’ in the present Terms and Conditions.

 

Order overview

You can check the products added to Your cart and the accuracy of Your previously provided data in the Order Summary module on the right side of the website. If You wish to change the provided data, please click the Modification button next to the appropriate box. You can check the details of the order under ‘Your order’, where the net price and quantity of the products are indicated, followed by the net total price, VAT content, shipping cost and the gross total price. You are free to indicate any remarks You wish to share with us relating to Your order under ‘Order notes’. By clicking the ‘Place order’ button, You accept the data summarized under ‘Your order’ and that placing the order entails a payment obligation.

Subsequent modification of the order may only be placed in writing, via email. You may send Your modification request to hello@woodestic.com.

 

Order confirmation

If Cogitate Games Kft. provides no further information, the email confirming the order shall automatically qualify as an official order confirmation after 2 working days following the sending thereof, thus the contract between the parties shall be deemed valid from that date. Furthermore, the order shall also be deemed confirmed if Cogitate Games Kft. reaffirms the content of the confirming email in any other written way. Product parameters (e.g. choice of colour) and prices in the order are values actually recorded by the system, however, Cogitate Games Kft. reserves the right to correct possible errors of prices or other parameters in the order confirmation after discovering them. Following the correction, Cogitate Games Kft. shall notify the Buyer of any changes immediately, aware of which the Buyer may decide whether to uphold the order along with accepting the modified parameters and price or to withdraw from the contract without any further consequences.

Sources used

In some cases, pictures and descriptions used in our webshop originate from the manufacturer or distributor, to which use our present partners consented to.

 

Placing the order (making an offer)

If You made sure that the content of Your cart corresponds to the products You wish to order and that Your data are provided correctly, You can finish Your order by clicking the ‘Place order’ button. Information on the website do not qualify as a contract offer made by the Seller. In case of orders falling under the scope of the present Terms and Conditions, You shall qualify as offeror, and the contract shall be concluded when the Seller accepts Your offer made via the website, pursuant to the provisions of the present Terms and Conditions.

By clicking the ‘Place order’ button, You expressly acknowledge that Your offer shall be deemed made and that Your statement shall entail an obligation of payment if the Seller confirms it in accordance with the present Terms and Conditions.

Processing of the order, conclusion of the contract

You can place Your order at any time of the day. The Seller shall confirm Your offer via email on the workday following the sending thereof at the latest. The contract shall be concluded upon the Seller’s acceptance of Your offer.

 

Payment methods

In the webshop, gross prices are indicated which include VAT but do not include the possible shipping cost.

You can find detailed information on the discounts and promotions available in our webshop on the appropriate subpages. Please note that such discounts and promotions cannot be combined, unless that is expressly permitted by the conditions of the specific discount. The discounts in our webshop remain valid until stocks are exhausted or until revocation. There may be cases where the system of the webshop is unable to administer the discounts separately, thus subsequent correction of the final amount of the invoice may become necessary, of which we inform You in writing. If You do not accept the corrected amount, You have the right to withdraw from the order. In all cases, our discounts remain valid until current stocks are exhausted or until the discount is revoked.

Cogitate Games Kft. reserves the right to modify the prices of the products for sale in the webshop, which modification shall become effective upon its publication on the website. Such modification shall not affect the price of products priorly ordered. Any price increase or reduction introduced between ordering and receiving the product shall not affect the final price of the order.

Cogitate Games Kft. reserves the right to accept, in full or in part, payment only in advance in cases of certain orders, of which Cogitate Games Kft. shall notify the customer by mail.

 

Bank transfer

You can pay the price of the ordered products also by bank transfer. If You choose to do so, the data necessary for the bank transfer are the following:

Beneficiary: Cogitate Games Kft.

Destination bank: ERSTE BANK

Account number of beneficiary: 11600006-00000000-48510332

Details: [Please indicate Your order identification number, order number]

For faster administration, please do indicate Your order identification number in the ‘Details’ box at arranging the transfer, otherwise recording Your transfer by us may take longer time. Please note that the shipping process begins after the transfer arrives to our bank account, thus shipping time shall be calculated from that date. Should You have any questions regarding payment, please do not hesitate to contact us.

Should You need a proforma invoice for the transfer, You can request it from our customer service.

Customer service number: +36-30-2-444-111

Our email address: hello@woodestic.com

 

Please note that payment by bank card is not possible in our webshop.

If You wish to pay for Your order on delivery, then choose the ‘Cash on delivery’ button. If You choose to do so, You can pay the price of Your order in cash to the person carrying out the delivery.

Following a telephone consultation, Cogitate Games Kft. undertakes to hand the package over to the authorized courier service, yet, Cogitate Games Kft. shall not be liable for performing the service thereafter. If the service is not or belatedly performed as a result of the courier service’s default, Cogitate Games Kft. shall not be liable for the damage related thereto and any legal procedure against Cogitate Games Kft. shall be excluded. If, following the telephone consultation, the failure of shipment is attributable to Cogitate Games Kft., then the fee for the extra service shall be fully reimbursed to the customer, and if the customer wishes to exercise the right of withdrawal, Cogitate Games Kft. undertakes the reshipment of the products. Cogitate Games Kft. shall not be liable for any further damages arising from the belated or failed shipment and any legal procedure against Cogitate Games Kft. shall be excluded.

 

Courier service

The courier service shall deliver the ordered product to the shipping address You had provided, at which location You can receive the product in person. Such shipment shall be carried out by DPD in Hungary and by UPS abroad. The courier service shall send an sms on the day of delivery to the mobile phone number You had provided, indicating the package identifier and the central phone number of the courier service. Having received such data, You can arrange the estimated time of delivery.

 

In-store pickup

You can also pick up the ordered product at our sample store.

Address of the sample store:

H-8200 Veszprém, Vécsey utca 2/b

 

Deadline set for performance

The general deadline set for the performance of orders is 30 days from the confirmation of the order at most. This is an indicative deadline and derogations therefrom shall be indicated by email. By accepting the present Terms and Conditions, You shall acknowledge that the Seller expressly excludes any liability for damages arising from exceeding the deadline set for shipping.

Reservation of rights, ownership clause

A situation may occur where some products on our website are no longer manufactured. Therefore, we reserve the right to, in full or in part, reject offers which had already been confirmed. Partial performance may only take place after consulting with You. If the price had been paid in advance, the amount shall be retransferred to You within 5 working days.

 

INFORMATION ON DATA PROCESSING

 

Name and contact details of the data controller

Name of the data controller: Cogitate Games Kft. (hereinafter: Data Controller)

Mailing address of the data controller: H-5008 Szolnok, Ménes utca 6.

Email address of the data controller: hello@woodestic.com

Phone number of the data controller: +36-30-2-444-111

Website: www.crokinole.hu

Website: www.cogitategames.com

Website: www.crokinole.guru

Website: www.woodestic.com

Website: www.tarsasjatekvilag.hu

 

Operation of the webshop: The operation is not subject to declaration to the authority, since purchase on the website is possible without registration

Further data protection registry number: Data processing related to discounts: NAIH-135498

Managing database giving rise to requisition of discounts, data processing named validating the discount available on the basis of loyalty card at invoicing.

  1. Legal basis of data processing: consent of the data subject according to Point a) of Paragraph (1) of Section 5 in Act CXII of 2011 on informational self-determination and freedom of information (hereinafter: Privacy Act).

Data processing registration number: NAIH-135498

Consent to data processing: upon using the website, the user gives explicit consent to the processing of his/her freely provided personal data. Scope of data subjects: persons ordering the service, persons possessing loyalty cards. Scope of processed data: the data provided by users in the course of use: name, contacts (phone number, email), invoicing address, shipping address, loyalty card number. Purpose of data processing: validating the discount available on the basis of loyalty card at invoicing.

Duration of data processing: until the purpose of the data processing is fulfilled. Customers registered in the regular customer record may request the following from the Data Controller:

  • information on the processing of his/her personal data,
  • rectification of his/her personal data,
  • erasure or blocking of his/her personal data.

The data valid at the date of sending the order had been attached to priorly sent orders. Information on the personal data attached to orders or the modification or erasure of such data can be requested from the Data Controller, in person, by phone or email.

If such request is submitted by a registered user, the Data Controller shall provide the said information in writing as soon as possible, but within 10 days from submitting the request at the latest, in a readily comprehensible manner. If the registered user’s request is found legitimate by the Data Controller, the personal data shall be rectified or erased without delay. If the registered user is unsatisfied with the Data Controller’s answer, then his/her right to the protection of personal rights is enforceable before a civil court, furthermore, he/she can apply to the Hungarian National Authority for Data Protection and Freedom of Information (www.naih.hu/kapcsolat.html).

 

Information on using cookies

What is a cookie?

During Your visit to our website, the Data Controller uses cookies, i.e. blocks of data composed of alphanumeric characters, sent by our website to Your browser with the purpose of saving some of Your settings in order to facilitate the use of our website, and which contributes to collecting some relevant statistical information on the visitors by the Data Controller. Cookies do not include personal information and are not suitable for the identification of an individual user. Cookies often contain a unique identifier, i.e. a secret, randomly generated number sequence which is stored by Your device. Some cookies expire after closing the website, some are stored on the computer for a longer period.

 

Legal background and legal basis of cookies:

The legal background of data processing is provided by the provisions of the Privacy Act and of Act CVIII of 2001 on certain issues of electronic commerce activities and information society services. The legal basis of data processing is Your consent pursuant to Point a) of Paragraph (1) of Section 5 in the Privacy Act.

 

Main features of the cookies used by our website:

Google Adwords cookies: when visiting our website, the visitor’s cookie identifier is added to the remarketing list. Google uses cookies (e.g. NID and SID cookies) in Google products e.g. to customize ads on Google search. Such cookies are used e.g. to remember Your recent searches, Your interactions with certain advertisers or search results, and Your visits to advertisers’ websites. Conversion tracking of AdWords uses cookies. It saves cookies to the user’s computer to track sales resulting from ads and other conversions when the given person clicks on an ad. Some of the common methods of applying cookies are selecting ads based on user preference, enhancing reports on the performance of campaigns, and avoiding the display of ads already viewed by the user.

Google Analytics cookies: Google Analytics is the web analytic service offered by Google, helping the owners of websites and applications to obtain a more accurate picture on their visitors’ activities. Such service may use cookies to collect information and prepare reports from the statistical data regarding the usage of the website without uniquely identifying the user for Google. The main cookie used by Google Analytics is ‘__ga’ cookie. Beside reports prepared on the basis of statistical data on website usage, Google Analytics, along with the ad cookies described above, can also be used to display more relevant ads in Google products (e.g. Google Search) and internet-wide.

RTB personalized retargeting cookies: may appear to former visitors or users at browsing other websites on Google Display Network or at searching for terms related to its products or services.

Cookies strictly necessary for functioning: essential for using the website and enable the use of the basic features thereof. In their absence, many features of the website will not be available to You. Such cookies expire at the end of the session.

Cookies improving user experience: collect information on the user’s internet usage, e.g. which are his/her most frequently visited websites or most frequently received error messages. These cookies do not collect information suitable for identifying the visitor, thus they operate with general, anonymous information. We use the data obtained from these to improve the performance of the website. Such cookies expire at the end of the session.

Session cookies: store the visitor’s geographical position, the language of the browser, the currency of payment. The cookie expires upon closing the browser or after 2 hours at most.

Mature content cookies: record the fact of giving consent to mature content and that the user is over 18. The cookie expires upon closing the browser.

Referer cookies: record the external website which led the user to our website. The cookie expires upon closing the browser.

Recently viewed product cookies: record the products recently viewed by the visitor. The cookie expires after 60 days.

Recently viewed category cookies: record the category recently viewed by the visitor. The cookie expires after 60 days.

Recommended products cookies: record the list of products the visitor wishes to recommend with ‘recommend to friends’ feature. The cookie expires after 60 days.

Mobile version, design cookie: senses the device used by the visitor, and changes to fullscreen mode on mobile. The cookie expires after 365 days.

Cookie consent cookie: accepts the statement of consent to storing cookies at the popup upon arrival at the website. The cookie expires after 365 days.

Cart cookies: record the products added to cart. The cookie expires after 365 days.

Intelligent offer cookies: record the conditions of displaying intelligent offers (e.g. has the visitor visited the website before, has the visitor ordered before). The cookie expires after 30 days.

Exit #2 cookie: exits the visitor after 90 days pursuant to option #2. The cookie expires after 90 days.

If You do not consent to the use of cookies, some functions will not be available to You. You can find further information on deleting cookies on the following links:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Chrome: https://support.google.com/chrome/answer/95647?hl=en